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New Collection: Ocean Dreams
Free shipping for Australian orders over $150 30% OFF | End of Season Sale
Free shipping for Australian orders over $150

Returns and Refunds

NAUDIC Returns Policy
Online
We hope you love everything that you order from us, but if something isn’t quite right you have 28 days to return the item to us.
Please read the details below and click HERE to find our Self-Service return portal.
More Detail
Full-priced items can be exchanged or returned for an online store credit (valid 3 years) or full refund.
Please note that a $10 AUD postage fee will be charged for all returns requiring a refund.
If you choose a store credit, your return shipping will be free.
NAUDIC will generate a pre-paid return postage label for all approved returns that have requested a store credit or refund WITHIN Australia. The label will be emailed to the customer.
All exchanges and international returns must supply their own postage.
Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached.
If you received a gift with purchase, please also return the gift otherwise we will deduct the value of the gift from your refund.
Some Products ARE Final Sale & Non-returnable/Non-Exchangeable
Sale, Outlet & Samples products are Non-Returnable/Non-Exchangeable if you have a change of mind, unless they do not meet the ACL criteria (faulty items). Unapproved returns will be returned to the sender via the marked address or via the details of the original purchase order. We are not liable for the loss or delay of return to sender parcels. All Sale / Non-returnable / Non-Exchangeable products will be marked on the website product page.
PLEASE NOTE: We cannot accept Returns of the following Full Priced Items for Health reasons;
Swimwear, Under Garments (slips), Shoes, Earrings, Face Masks, Body Products (lotions, perfumes etc).
Exchanges
If returning for an exchange, please specify which style/size you would like as a replacement when submitting your online request. We will do our best to accommodate your request as stock allows.
 Any Other Questions ?
Please email us at sales@naudic.com and we endeavor to respond within 24 hours.