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Returns and Refunds

Naudic Returns Policy

 Online

We hope you love everything that you order from us, but if something isn’t quite right you have 30 days to return the item to us.

Full-priced items can be returned for an online store credit (valid 3 years), or a full refund. If you return your item/s and choose a store credit ( valid for 3 years), your return shipping will be free.  If you return your item/s and prefer a refund to the method you paid you will be charged $10 for Return Shipping/Administration and this will be deducted from your return payment.

Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached please. If you received a gift with purchase, please also return the gift otherwise we will deduct the value of the gift from your refund.

 

PLEASE NOTE : We cannot accept Returns on Full Priced Items for Health reasons on the following products ; Swimwear, Under Garments, Shoes, Earrings, Face Masks, Body Products ( lotions, perfumes etc).

 

Some Products ARE Final Sale & Non-returnable.

Final Sale / Non-refundable products returned due to change of mind, or they do not meet the ACL criteria, the products will be returned to the sender via the marked address or via the details of the original purchase order where the parcel is un-marked. We are not liable for the loss or delay of return to sender parcels. 

 

Any Other Questions ?

 

Please email us at sales@naudic.com    and we will respond within 24 hours.