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Orders & Shipping

AUSTRALIA

We offer FREE standard shipping on all orders over $100 AUD. If you don’t qualify for our free shipping offer, you’ll simply pay a small fee of $9.95 AUD for your standard post. This will be sent via Sendle. If you need your order urgently Australia post Express is a flat $12.95 AUD. Please note that Sendle, Australia Post & Naudic do not operate on public holidays or weekends. We endeavor to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 2-3 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home!

EXPRESS: 1-2 business days.* STANDARD: 3-5 business days.*

* Please note that these delivery times are an estimate only. Estimated delivery time is from date shipped, not necessarily the date of the order. Australia Post Express is next business day delivery within the express post network; Australian capital cities and major metro areas- Perth CBD only. Rural areas may experience a delay. Naudic is not responsible for these delays, or that of high peak seasons such as Christmas, so please keep this in mind when making your purchases. If you have not received your items within 4 business days for Express or 7 business days for Standard, please email us with your full name and order number and we will look into your delivery immediately. You will receive an email with a tracking number to track your parcel once your goods leave our warehouse. Please check this tracking number before notifying us that your items have not arrived.

NEW ZEALAND

We offer a flat shipping rate of $20.00 AUD All New Zealand orders are sent via Australia Post or Sendle and should be received within 5-6 days* * Please note that these delivery times are an estimate only. These delivery time estimates are for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. We endeavor to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 2-3 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home! The customer will be responsible for any customs or import charges. You are responsible for any additional customs taxes/ fees that may occur when your order enters an international country. Each country has different laws regarding custom and custom taxes. If you have not received your items within 7 business days, please email us with your full name and order number and we will look into your delivery immediately. You will receive an email with a tracking number to track your parcel once your goods leave our warehouse. Please check this tracking number before notifying us that your items have not arrived.

ALL OTHER COUNTRIES

We offer a flat shipping rate of $35.00 AUD.
All International orders are sent with Australia Post or Sendle and should be received within 5-7 days depending where you are*
* Please note that these delivery times are an estimate only. These delivery time estimates are for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. We endeavor to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 2-3 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home!

THE EARTH COMES FIRST 

As we strive for a more sustainable business, all orders are now packed with love in the incredible comPOST packs from Better Packaging Co. These quirky ‘dirt bags’ can go straight into your garden after you’re done with them, and they’ll biodegrade in 3-6 months.

Email shop@naudic.com if you have any questions.